Frequently Asked Questions

Do I need to book?

You should always book ahead if you want a cabin, want to stay more than a couple of nights, or are travelling as part of a big group. Most of the time there’s no need to book camp sites, however bookings are essential for event weekends and summer public holidays.

I can’t book the day that I want online?

If you cannot choose the date and accommodation type you wish to book it is probably booked by someone else. Phone us on 0800 78 09 09 if you are having a different problem.

Why won’t the online system let me book for one night?

During busy periods and event weekends a minimum stay requirement of 2 or more nights may apply.

What is your cancellation policy?

A cancellation fee equal to 10% of the value of your booking (minimum $10) applies to all cancellations and changes to bookings. No refunds will be given for cancellations made within 24 hours of arrival.

Bookings including a Saturday or Sunday night from 1st October to 30th April: Deposits for bookings cancelled within 30 days of scheduled arrival will not be refunded unless the unit / site can be resold.

All other bookings: Deposits for bookings cancelled within 7 days of scheduled arrival will not be refunded unless the unit / site can be resold.

Can I arrive before 1pm?

If you are in a cabin you can drop off your bags before 1pm. Early check-in is strictly by prior arrangement only and charges may apply.

Can I check out later than 10am?

No, we need to clean and prepare for the next arrivals, and your rate is based on a 10am check out. Late check out is strictly by prior arrangement only and charges will apply.

Can I bring a pet?

Pets may be admitted but strictly by prior arrangement only. Please note no pets will be allowed over our peak period: 20th December to Wellington Anniversary, or during weekends from Wellington Anniversary to the second weekend in March. Please contact us for more information on our pet policy.

Do you accept long term guests?

Martinborough Village Camping only provides short term accommodation. We have a maximum stay of one week. This may be extended to two weeks by mutual agreement.

Can you store my caravan for me when I’m not using it?

Unfortunately we don’t have the space to store caravans on site.

How can I receive early notification of event accommodation and special offers?

Email Us - fill in the form and tick the “Tick here to sign up for our newsletter” box.

How do I get to Martinborough Village Camping?

Click on Map & Driving Directions.

What do I need to bring if I'm staying in a cabin?

Bed Linen and towels are included in your rate. A heater, kettle and crockery are provided in the cabin. Toasters, fridge, hobs, microwave and barbecues are available in the shared kitchen facilities. If you are planning on cooking at the campground you will need to bring some of your own kitchen equipment.

I'm under 18, can I stay with a group of my friends?

Unfortunately not, all under 18's must be accompanied by a parent or legal guardian.

What ages do the children's rates apply to?

Children are 2-14 years old. Infants are 0-1 year old.